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The COVID-19 global pandemic is imposing significant economic consequences on millions of businesses. As coverage under business interruption insurance provisions is being contested, due to the alleged lack of physical damage to property or policy exclusions for...
The digital era gives consumers multiple options when choosing a business for products or services, making it more important than ever for businesses to track customer satisfaction. Customer reviews — whether positive or negative — provide important data to help businesses improve. However, customers are often reluctant to provide direct feedback, so businesses may need to explore creative methods for…
As city and state leaders in Florida and across the country shut down or limit business operations to fight the spread of COVID-19, business owners will experience significant slowdowns and even involuntary closings, if they have not already. Insurance coverage has been among the many issues arising out of the COVID-19 pandemic. Policyholders faced with COVID19 related losses should take…